Jeanne Alford, an author and speaker, directed public relations and crisis management programs for brands including Dolby, Philips Electronics, Sony and Visa. Her communications campaigns changed media perceptions as well as garnered national and international awareness for industry issues. Today, she serves as the executive director for the Sudden Cardiac Arrest Association, speaks to small business organizations, conducts media training workshops, ghostwrites books, blogs and opinion articles and coaches business leaders to tell their stories in their own words.
Life is full of choices. Between the stimulus and response, it's said, you choose heaven or hell. I see that as choosing to react emotionally or to respond thoughtfully -- chaos or serenity.30 March 2021
We get 34 gigabytes of data thrown at us digitally every day. That's the equivalent of one of Stephen King's bigger novels to read every day PLUS several hours of video. Before you wipe your brow and say, "whoa!" that came from a US San Diego study done in 2009 -- before social media became the driving behemoth it is today. Facebook and Twitter were still in their infancy then.30 March 2021
Active listening is a leader's super power. It's a gift to hear what we say to each other. It's a gift to give your conversation partner your undivided attention.30 March 2021