Mr. Royal helps clients attract and retain talent, foster innovation, manage change more effectively, and enhance customer satisfaction and business performance. His particular areas of focus include relating employee engagement metrics to individual and organizational performance and structuring work environments to translate high levels of employee motivation into improved results. Mark also plays a leading role in directing Korn Ferry's annual research with Fortune magazine to identify the World's Most Admired Companies and uncover the business practices that make these companies highly regarded and highly successful.
Notably, as Disney ranked No. 1 in the entertainment industry on both of these attributes in 2019 as well as 2020, the gains reflect building on reputational strengths.30 March 2021
We need to think in terms of not just engagement, but enablement. If engagement is all about the desire to perform, enablement is all about the positioning of people for success.30 March 2021