Retail expert Shelley E. Kohan is a highly accomplished and driven senior retail executive and consultant with more than 25 years of success in the retail industry. She has worked throughout the industry and across many functions including general management, marketing, operations, merchandising, buying, and human resources.
There needs to be that social interaction, it’s engagement, it’s the one-to-one personalization. The biggest challenge when you say shop in-store versus shop online as a general rule, typically more convenient, broader selection, more product assortment, so all of those elements need to be taken into consideration in terms of shopping online or at a local store.5 April 2021
In retail, "there's always C-suite changes. Typically, it happens after the first of the year. And it may not be much different, in terms of the pandemic, with the exception of this need to swiftly adapt to the changing consumer behavior. So the outcome of the pandemic and retail has really accelerated many factors.5 April 2021
They don’t have strong financials. They didn’t come out of 2019 in a profitable manner, or they’ve lost their way with their target market.5 April 2021